Communication

One inbox for every patient interaction.

Pharmin's Unified Inbox brings calls, WhatsApp messages, prescription queries, and team tasks into a single dashboard. No more switching between apps—everything your pharmacy needs to stay responsive, organised, and efficient.

Messages today

284

Channels

5 connected

Pharmin Unified Inbox dashboard showing all patient communications in one view
All channels live
Response time

85%

faster with unified view
Auto-resolved

68 %

Queries
resolved
Avg reply
< 30s
How it works

Every channel, one conversation thread

Whether a patient calls, sends a WhatsApp message, or submits a prescription query online—it all lands in the same thread. Your team sees the full context instantly, so nothing falls through the cracks.

Pharmin unified inbox dashboard interface
Pharmin dashboard background
Pharmacy team member profile Pharmacy team member profile
Pharmacy team member profile Pharmacy team member profile
Pharmacy team member profile Pharmacy team member profile
20k+ global investment

Get Global Investment policy in the year

Key features

Everything in one place. Nothing missed.

From phone calls and WhatsApp messages to prescription alerts and team tasks, the Unified Inbox gives your pharmacy a single source of truth for every patient interaction.

Chat dashboard interface background
Pharmin communications dashboard
Message threading feature
Smart notification system
Smart notification system
Smart notification system
Pharmin dashboard background

Your pharmacy command centre, not just another inbox.

  • Calls, WhatsApp, SMS, and web queries in one thread per patient
  • AI-prioritised queue so urgent items surface first
  • Assign conversations to team members with one click
  • Full audit trail and conversation history for compliance
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Get started

Ready to unify your pharmacy communications?

Set up your Unified Inbox in minutes. No technical expertise required.